Terms of Service

Welcome to Shades and Blinds, your premier destination for high-quality window treatments in Auckland, New Zealand! We're thrilled to have you here and can't wait to help you transform your space with our stylish shades and blinds.

Before you dive into exploring our products and services, we want to make sure you understand our terms and conditions. It's important to us that our customers have a clear understanding of how we operate and what to expect when shopping with us.By using our website and purchasing our products, you agree to abide by these terms and conditions

1. Ordering Process:When you place an order with Shades and Blinds, you agree to provide accurate and up-to-date information, including your contact details and delivery address. Once your order is confirmed, we'll do our best to process it promptly and keep you informed every step of the way.

2. Free Measure and Quote:We offer a complimentary measure and quote service to help you find the perfect window coverings for your home or business. Our experienced professionals will visit your location at a convenient time to take accurate measurements and provide personalized recommendations.

3.Pricing and Payment:All prices listed on our website are in New Zealand dollars and include GST. We strive to offer competitive pricing while maintaining the highest standards of quality. Payment can be made securely online using major credit cards or through other accepted payment methods.

4. Shipping and Delivery:We offer nationwide delivery within New Zealand. Shipping costs and delivery times may vary depending on your location and the size of your order. Rest assured, we work with reliable couriers to ensure your shades and blinds arrive safely and on time.

5. Returns and Exchanges:At Shades and Blinds, we want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, please contact us within 14 days of receiving it to arrange a return or exchange. Please note that returned items must be in their original condition and packaging.

6. Product Availability:While we strive to maintain accurate and up-to-date product information on our website, availability may vary depending on demand and stock levels. In the event that an item you've ordered is out of stock or discontinued, we will notify you promptly and offer alternative options or a refund.

7.Customer Responsibility:By using our website and services, you agree to provide accurate and up-to-date information, including your contact details and delivery address. You are responsible for ensuring that the information you provide is correct and for promptly notifying us of any changes or errors.

8.Warranty:We stand behind the quality of our products and offer a warranty against manufacturing defects. If you encounter any issues with your shades or blinds, please get in touch with us, and we'll do our best to resolve the issue promptly.

9.Modification of Terms:Shades and Blinds reserves the right to update, modify, or revise these Terms of Service at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review these terms periodically to stay informed about any updates or modifications.

10. Privacy Policy:We take your privacy seriously and are committed to protecting your personal information. Any data collected during the ordering process will be used solely for the purpose of fulfilling your order and will not be shared with third parties without your consent.

11.Limitation of Liability:Shades and Blinds shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of the use or inability to use our website or services, even if we have been advised of the possibility of such damages.

12. Governing Law:WThese Terms of Service shall be governed by and construed in accordance with the laws of New Zealand. Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts of New Zealand.

Thank you for choosing Shades and Blinds – we look forward to assisting you with all your window covering needs! If you have any questions or concerns, please don't hesitate to contact us at +64 22 568 8798 or info@shadesandblinds.co.nz.